Last Updated: August 2026
Shashi Catering Services Private Limited ("SCSPL", "Shashi Catering Services", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website, www.shashicateringservices.com ("Website").
By using our Website or submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our Website, we may collect information such as:
Information You Provide
When you voluntarily submit information through our contact or enquiry forms, we may collect:
- Your name
- Company or organization name
- Email address
- Telephone or mobile number, where provided
- Location or place of requirement
- Details of your enquiry or service requirements
- Any other information you voluntarily provide to us
Our Website currently provides enquiry forms that may request information such as name, company name, email, and place.
Information Collected Automatically
When you access our Website, certain technical information may be collected automatically by our hosting provider, analytics tools, cookies, or other technical technologies.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Date and time of access
- Pages visited
- Referring website
- General usage and interaction information
Such information may be used for security, analytics, troubleshooting, and improving Website performance.
2. How We Use Your Information
We may use information collected through the Website for purposes including:
- Responding to enquiries and requests.
- Providing information about our services.
- Understanding your catering or facility-service requirements.
- Preparing or coordinating service proposals and consultations.
- Communicating with prospective or existing clients.
- Improving our Website, services, and user experience.
- Maintaining Website security and preventing misuse.
- Managing internal records and business administration.
- Complying with applicable legal and regulatory requirements.
- Protecting our rights, property, employees, clients, and business interests.
We will use personal information only for legitimate business purposes and in accordance with applicable law.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, understand Website usage, maintain security, and enhance user experience.
Cookies are small text files that may be stored on your device when you visit a website.
Depending on the technologies implemented on the Website, cookies may be used for purposes such as:
- Essential Website functionality
- Website performance
- Visitor analytics
- Understanding how visitors use the Website
- Improving Website content and services
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
- Employees and authorized representatives who require the information to respond to your enquiry or perform their responsibilities.
- Service providers, technology providers, website-hosting providers, or other vendors who support our business operations.
- Professional advisers, auditors, or consultants where necessary.
- Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law.
- Other parties where disclosure is necessary to protect our legal rights, safety, property, or business interests.
Where appropriate, we expect service providers handling personal information on our behalf to maintain reasonable confidentiality and security safeguards.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the Internet.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business requirements, or as required by applicable law.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
7. Third-Party Websites
Our Website may contain links to third-party websites.
This Privacy Policy does not apply to websites operated by third parties. We are not responsible for the privacy practices, security, content, or policies of such external websites.
We encourage visitors to review the privacy policies of third-party websites before providing them with personal information.
8. Children's Privacy
Our Website is intended primarily for business and professional purposes.
We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate steps.
9. Your Rights and Choices
Subject to applicable law, you may have rights concerning your personal information, including the right to:
- Request information about personal data held by us.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise questions or concerns regarding our handling of personal information.
Requests may be subject to verification and applicable legal limitations.
To exercise applicable rights or raise a privacy-related concern, please contact us using the details provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, technology, legal requirements, or business practices.
Any revised Privacy Policy will be published on this page with an updated "Last Updated" date.
We encourage you to review this page periodically.
11. Consent
By using our Website and voluntarily submitting your personal information through our enquiry forms, you acknowledge that your information may be collected and processed for the purposes described in this Privacy Policy, subject to applicable law.
Where applicable law requires a specific form of consent, we will seek such consent in the manner required by law.
12. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
Shashi Catering Services Private Limited
201, Alakananda Commercial Complex,
Opp. Petrol Pump, Mujmahuda,
Vadodara, Gujarat - 390020, India
Phone: 0265-2352032 / 3293047
Email: contact@shashicateringservices.com